Introduction:
This paper will discuss an overview of application
authentication and authorization, the problem that arises as
a result of multiple authentication systems and the
resulting cost to an organization. Integrated authentication
and authorization will be presented as the solution along
with the benefits to an organization. We will conclude by
introducing how the Novo Service Desk and its add-on modules
provide methods for this type of integration and the
benefits that arise as a result of using these methods.
If you would like
to view a first hand demonstration of how the Novo
software address application authentication and
authorization please contact
us.
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| Managing
Your Assets in Conjunction with Your Help Desk
Ticketing System |
Introduction:
This paper will discuss the benefits of integrating
asset management and help desk software systems
together to aid IT workers, maximize reporting
capabilities and improve efficiency.
If you would like
to view a first hand demonstration of how the Novo
software addresses asset management contact
us. |
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| 7
Ways to Consolidate and Control Your Agency-Wide IT
Assets and Service Requests through a Central Web
Based Service Desk
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Introduction:
This paper will discuss some of the key challenges
facing today’s Government CIO’s and how they are
effectively resolved utilizing the benefits of a
central, web-based, Service Desk system.
If you would like
to view a first hand demonstration of how the Novo
software assists Government CIO's please contact
us. |
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Download
White Paper
|
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|
Managing SOX:
The Benefits of Service Desk Software in
SOX Compliance |
Introduction:
This paper will discuss the impact of Sarbanes-Oxley
compliance on businesses, and how service desk support
software can be used to effectively manage many
compliance regulations.
Contact Us to
learnNovo Software assists in SOX Compliance. |
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Download
White Paper
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