Knowledge Base Software
Novo Solutions
Knowledge Base, Help Desk & Customer Support Software
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Knowledge Management

The Problem

Knowledge is scattered throughout your organization.  Some of it is information in Word/PDF documents on desktop PCs or servers, some of it is in paper format and possibly most of it is in the heads of employees.  Organizational knowledge could be argued to be the most important contributor to competitive advantage.  Capturing and leveraging this knowledge can be difficult, but it is critical to the success of any profit or non-profit organization. 

The Solution

Our Web Based Novo Knowledge Base solution allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge.  This puts the knowledge at the fingertips of the people that need it most.

What Can It Do For You?

  • Provide Fast Access to Knowledge: eliminates the need for endless searching in various places for information.  Knowledge is easily accessible to anyone with a Web Browser and the appropriate permissions. 

  • Reduced Employee Training Time: provides the ability for new and existing employees to acquire job knowledge faster, reducing training time and providing higher job quality resulting in fewer mistakes

  • Centralized & Retained Employee Knowledge: prevents knowledge from leaving when an employee leaves

Click Here to learn more about Novo Knowledge Base 


Our Knowledge Base Software is being used by numerous industries world-wide

"The ability to rope in knowledge, learn from what other parts of the organization/network are doing…becomes, arguably, the principal source of future value-added-for corporations and nations alike"


Tom Peters
1997 
(Co-Author In Search for Excellence)

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