Knowledge Base Software
Novo Solutions
Knowledge Base, Help Desk & Customer Support Software
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Novo Solutions News Archive

November
2002-
Major US Financial Services company, Harland Financial Solutions selects Novo Solutions, Inc.'s KB-Platinum to create an internal troubleshooting database.

October
2002-
Novo Solutions announces the release of KB-Gold/Platinum 1.5

September
2002-
Major UK consulting firm Source Consulting selects Novo Solutions, Inc.'s KB-Platinum knowledge base solution to provide an internal support/documentation solution for consultants.

July
2002-
In response to market indicators Novo Solutions, Inc. completely re-writes its core Knowledge Base application to provide new functionality and streamlined installation and configuration.
January
2002-
Novo Solutions, Inc. launches workgroup and customer support applications portal.

October
2001-
Novo Solutions, Inc. Lands contract with national lawn and garden equipment manufacturer Solo, Inc. to implement an integrated customer support knowledge base with an online ordering system.  Plans are to improve customer support, streamline support and ordering operations and increase sales.

July
2001-
Novo Solutions, Inc. expands sales staff to sell new and custom web site solutions

January
2000-
Novo Solutions establishes partnership with European firm to provide web design services.

December
1999-
Novo Solutions lands contract to create a web site for a national food distributor HB Hunter.

October
1999-
Novo Solutions lands a contract to develop a client/server PC/Web application for a leading sports publication The Baseball Bluebook.

July
1999-
Novo Solutions lands a custom web application contract to consolidate and report on Regional building/construction information.

May
1999-
Novo Solutions announces the beginning of operations and is represented at a regional trade show.

Our solutions are being used by numerous industries world-wide. 

"The ability to rope in knowledge, learn from what other parts of the organization/network are doing…becomes, arguably, the principal source of future value-added-for corporations and nations alike"


Tom Peters
1997 
(Co-Author In Search for Excellence)