January
2011 |
The survey is in! 95.3% of completed customer survey
respondents rated Novo Customer Support
'Very Satisfied' or 'Satisfied in 2011!
|
January
2011 |
Nike 'Just did it' - they purchased the
Novo Asset Manager to keep track of important server
information. Learn more about the
Novo Asset Manager.
|
December
2011 |
Novo Solutions announces the release of
Version
4.8
bringing improved functionality
features including a new, customizable search portal.
|
November
2011 |
Novo
Reach reaches out to help victims of Human
Slavery through support to International Justice
Mission.
|
October
2011 |
PHX / Pay-Plus Solutions selects the Novo
Customer Support Suite for supporting their external
customers.
|
August
2011 |
Moving beyond typical IT requests, Applegreen
(Petrogas Global Limited) chooses the Novo
Service Desk to manage and track various kinds of store
requests, from problems with equipment to management of
physical assets.
|
| June 2011 |
Rhode Island Lottery selects the Novo
Asset Manager and Novo Change Manager to monitor changes
in keeping with their regulation requirements.
|
January
2011 |
Bank of Utica selects Novo Knowledge Base
as a central, secure place to store company data
for bank personnel.
|
November
2010 |
Novo Solutions announces the creation of 'Novo
Reach', the companies new corporate outreach
program.
|
August
2010 - |
Novo Solutions announces the release of Version
4.7 bringing improved functionality
features, including enhanced email to ticket updates.
|
May
2010 - |
Partnering with Rackspace, a trusted leader in Cloud
computing services, Novo Solutions has adopted a
secure, private cloud infrastructure for their
customer’s data, providing extremely high levels of
security, reliability, and performance.
|
Nov
2009- |
Texas Power, a Tristar Company, has
purchased the Novo Help Desk 'Enterprise' version for
tracking internal IT and software documentation.
|
April
2009- |
Novo Solutions announces the release of version 4.6, with
added features in the reporting tools, roles, rule
enhancements, and more.
|
January
2009- |
The
City of Philadelphia implements the
Novo 311 CRM software for use in it's city wide 311
citizen request system.
|
July
2008- |
John Hartung joins Novo
Solutions as
Software Development Manager to lead the development of the next generation of Novo
application products.
|
December
2007- |
Novo Solutions announces the
release of
Version 4.5 with improvements in theme
selection, end user assets and contact roles.
|
July
2007- |
Novo Solutions, a Virginia based developer of customer
support software solutions has announced that it has
earned "Certified Status" in
Microsoft® Corporation's Partner Program,
recognizing Novo Solution's expertise and competency in
the software technology marketplace.
|
May
2007- |
Novo
Solutions Inc. announced the release of the
Novo Custom Report Writer. This wizard tool
allows the ability to produce custom reports from within
any Novo Enterprise Edition software.
|
April
2007- |
Anheuser-Busch
selects the Novo Knowledge Base. The system will be used
for support of Anheuser-Busch's "Mobility" software
system, which functions as the backbone of the company's
beverage tracking and ordering operations.
|
February
2007- |
Novo
Solutions Inc. announced the release of their new
Config Tool, greatly simplifying the software
update process.
|
January
2007- |
Nestle Foods (Canada) found the Novo Knowledge Base
the "very best" and selected it for internal knowledge
sharing.
|
|
....news
archives |
