Knowledge Base Software
Novo Solutions
Knowledge Base, Help Desk & Customer Support Software
Knowledge Base
Help Desk Software
Customer Support Suite
Service Desk
Asset Manager
Document Manager
 

 


News

July
2008- 
John Hartung joins Novo Solutions as Software Development Manager to lead the development of the next generation of Novo application products.

December
2007-
Novo Solutions announces the release of Version 4.5 with improvements in theme selection, end user assets and contact roles.

July
2007-
Novo Solutions, a Virginia based developer of customer support software solutions has announced that it has earned "Certified Status" in Microsoft® Corporation's Partner Program, recognizing Novo Solution's expertise and competency in the software technology marketplace.

May
2007-
Novo Solutions Inc. announced the release of the Novo Custom Report Writer.  This wizard tool allows the ability to produce custom reports from within any Novo Enterprise Edition software.

April
2007-
Anheuser-Busch selects the Novo Knowledge Base.  The system will be used for support of Anheuser-Busch's "Mobility" software system, which functions as the backbone of the company's beverage tracking and ordering operations.

February
2007-
Novo Solutions Inc. announced the release of their new Config Tool, greatly simplifying the software update process. 

January
2007-
Nestle Foods (Canada) found the Novo Knowledge Base the "very best" and selected it for internal knowledge sharing.

December 2006- Lucidity Consulting Group, a full service consulting firm, selects the Novo Customer Support Suite for external client support.

September
2006-

Novo Solutions Inc. announced the release of Version 4.3 Version 4.3 makes use of the latest ASP.net technology and includes many upgrades to the Help Desk as well as powerful admin and reporting tools.

September
2006-
Ft. Hood, the largest active duty armored post in the United States, selects the Novo Customer Support Suite for it's internal support and issue management, assisting over 15,000 end users.

March
2006-
Lance Inc., one of North America's largest producers and distributors of snack foods, selects the Novo Service Desk Suite to manage it's internal support operations.

Feb
2006-
Novo Solutions Inc. announced the release of Version 4.2 Version 4.2 has 3 powerful new Modules: The Asset Management Module, and the Knowledge Base & Help Desk Work Flow Modules.

September
2005-
Market Wire™, the third largest distributor of press releases, selects the Novo Knowledge Base to manage and store it's corporate reference information.

April 
2005-
Novo Solutions Inc. announced the release of Knowledge Base 4.0, an enhanced version of their popular web-based, knowledge base software. 

March
2005-
Novo Solutions Inc. announced the relocation of their corporate offices to a nearby, larger facility to house additional sales and product development staff.  Click here to learn more.

February
2005-
Novo Solutions announces the release of  Knowledge Base 3.4 and Help Desk 3.4, with enhanced usability features.  Click here to learn more.

December 2004- Novo Solutions announces NOVOTECH new Online Tech Support.  Click here to learn more.

November 2004- Sophos, a world leader in anti-virus, anti-spam and policy-based network security, selects the Novo Knowledge Base to efficiently manage it's support articles.  Read more.

January
2004-
Novo Solutions announces the release of 
Help Desk 3.2, Document Manager 3.2 and the Novo Customer Support Suite.
Knowledge Base gets functionality updates. Click Here to learn more.

July 
2003-
Novo Solutions announces the release of KB-Gold/Platinum 2.5 with a significant number of new functionality.  Click Here to learn more.

May 
2003-
Novo Solutions, Inc. realigns strategic corporate focus to be completely on Knowledge Management related software development.  Peripheral services are reallocated to other strategic service providers that will continue to provide quality support for custom solutions.

January
2003-
Novo Solutions announces the release of KB-Gold/Platinum 2.0 providing improvements to its popular Knowledge Base solutions.

....news archives 

Help Desk Software: Improve Efficiency & Customer Satisfaction
Novo Knowledge Base boosts Sophos’s website support


 

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Email:
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