July
2008- |
John Hartung joins Novo
Solutions as Software
Development Manager to lead the development of the next generation of Novo
application products.
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December
2007- |
Novo Solutions announces the release
of Version
4.5 with improvements in theme selection, end user
assets and contact roles.
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July
2007- |
Novo Solutions, a Virginia based developer of customer
support software solutions has announced that it has
earned "Certified Status" in Microsoft®
Corporation's Partner Program, recognizing Novo
Solution's expertise and competency in the software
technology marketplace.
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May
2007- |
Novo
Solutions Inc. announced the release of the Novo Custom
Report Writer. This wizard tool allows the
ability to produce custom reports from within any Novo
Enterprise Edition software.
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April
2007- |
Anheuser-Busch
selects the Novo Knowledge Base. The system will be
used for support of Anheuser-Busch's "Mobility"
software system, which functions as the backbone of the
company's beverage tracking and ordering operations.
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February
2007- |
Novo
Solutions Inc. announced the release of their new Config
Tool, greatly simplifying the software update
process.
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January
2007- |
Nestle
Foods (Canada) found the Novo Knowledge Base the
"very best" and selected it for internal
knowledge sharing.
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| December 2006- |
Lucidity
Consulting Group, a full service consulting firm,
selects the Novo Customer Support Suite for external
client support.
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September
2006- |
Novo Solutions Inc. announced
the release of Version 4.3.
Version
4.3
makes
use of the latest ASP.net technology and includes many
upgrades to the Help Desk as well as powerful admin and
reporting tools.
|
September
2006- |
Ft. Hood, the largest
active duty armored post in the United States, selects the
Novo Customer Support Suite for it's internal support and
issue management, assisting over 15,000 end users.
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March
2006- |
Lance Inc., one of North
America's largest producers and distributors of snack
foods, selects the Novo Service Desk Suite to manage it's
internal support operations.
|
Feb
2006- |
Novo Solutions Inc. announced
the release of Version 4.2.
Version
4.2
has 3 powerful new
Modules: The Asset Management Module, and
the Knowledge Base & Help Desk Work Flow
Modules.
|
September
2005- |
Market Wire™, the
third largest distributor of press releases, selects the
Novo Knowledge Base to manage and store it's corporate
reference information.
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April
2005- |
Novo Solutions Inc. announced the release of Knowledge Base 4.0, an
enhanced version of their popular web-based, knowledge base software.
|
March
2005- |
Novo Solutions Inc. announced
the relocation of their corporate offices to a nearby,
larger facility to house additional sales and product
development staff. Click here
to learn more.
|
February
2005- |
Novo Solutions announces the
release of Knowledge Base 3.4 and Help
Desk 3.4, with enhanced usability features.
Click here
to learn more.
|
| December 2004- |
Novo Solutions announces NOVOTECH
new Online Tech Support. Click here
to learn more.
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| November 2004- |
Sophos, a world leader
in anti-virus, anti-spam and policy-based network security,
selects the Novo Knowledge Base to efficiently manage it's
support articles. Read
more.
|
January
2004- |
Novo Solutions announces the
release of
Help Desk 3.2, Document Manager 3.2 and the Novo Customer
Support Suite. Knowledge Base gets functionality
updates. Click
Here to learn more.
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July
2003- |
Novo Solutions announces the
release of KB-Gold/Platinum 2.5 with a significant number
of new functionality. Click
Here to learn more.
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May
2003- |
Novo Solutions, Inc.
realigns strategic corporate focus to be
completely on Knowledge Management related software
development. Peripheral services are reallocated to
other strategic service providers that will continue to
provide quality support for custom solutions.
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January
2003- |
Novo Solutions announces the
release of KB-Gold/Platinum 2.0 providing improvements to
its popular Knowledge Base solutions.
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