Help Desk Software

Help Desk Software that helps you effectively track, share and report on tickets to optimize your IT Help Desk and deliver results.

sharenet

Save time, maximize productivity, increase communication and make
better informed decisions with our scalable, adaptable and automated IT Help Desk.

Latest News & Resources

Case Study

RESA

Wayne RESA is a regional educational service agency that provides services and support to Wayne County’s 34 school districts aimed at improving student achievement and maximizing economies of scale in staff development, purchasing, and administrative services. Services range from curriculum consulting and staff development, helping districts maximize technology use in the classroom, software applications for district student and administrative services, group purchasing and more.

White Paper

Bringing Request Tracking Solutions out of IT and into the work place.

Asking yourself the question “what do I track” opens the door to the possibility of streamlining processes used for tracking ordinary (and not so ordinary) things.  Just think of the benefits of automating the business process for managing whatever it is you are required to keep track of.  Check out many of the ways you can use a help desk system across multiple departments

Executive Brief

Computing in the Novo Cloud

The ‘Cloud’ has rolled in and by all accounts is here to stay, but is it really the magic bullet formost businesses and is it right for you? And are all clouds the same? Here’s what you need toknow about computing in the Cloud, and what sets the Novo Cloud apart from the rest.

SaaS versus Cloud Solutions?

What Our Clients Say