Job Purpose: Selling the company's Web Software Applications (Customer Support, Knowledge Management, etc.) - to uncover prospective customer needs, perform product demos, engage in technical dialog about functionality and close deals.  Minimal Travel required.

Company Background:
Novo Solutions, Inc. is a provider of web based customer support and knowledge management solutions. Our solutions help our customers serve their customers better and faster with innovative, easy to use and cost effective web applications. Founded in 1999 as a custom web development company, we introduced our first resalable customer support/documentation solution in 2001. Since this time the product has grown and matured into a full featured customer support suite. Our solutions have been successfully sold in many industries across multiple countries around the globe.  Our corporate web site is: www.novosolutions.com. If your qualifications match our requirements, we invite you to apply for our Account Manager - Software Sales position. We are a privately held company located in Virginia Beach, Virginia, USA.

Primary Responsibilities:

• Responding to company sales leads with a consultative sales approach and following through to the close (closing deals)
• Prospecting to generate new sales leads
• Performing teleconference/web demonstrations
• Providing in-depth, technical product knowledge throughout the sales process
• Answering technical questions from prospective clients
• Responding to technical RFPs and preparing proposals
• Documenting and managing product and service related feedback from prospective clients
• Working as a team player (i.e. with developers, support staff, etc.)

Additional Responsibilities:

• Monitoring/reporting on results of sales and marketing efforts.
• Assisting with developing/refining marketing, sales and advertising plans
• Corresponding with developers (on functionality enhancements)
• Minimal Travel - most selling is done on the telephone but occasional travel may be required (i.e. trade shows, etc.)

Experience:

• College degree in business or computer science related field
• 2 - 5 years technical sales/pre-sales experience in a software related field (preferably web applications)
• Experience with database management, application integration, corporate network and internet/intranet infrastructures (Windows Servers, firewalls, etc.) is a plus

Skills/Abilities:

• Excellent written and verbal communication skills including correspondence, proposals, technical presentations, etc.
• Strong understanding of information technology (i.e. databases, web applications, general networking)
• Ability to use consultative, question based selling methods (i.e. SPIN selling)
• Ability to uncover business needs and articulate the business benefit and value of company solutions.
• Ability to tailor product demos/presentations to prospects specific needs
• Proven ability to sale and close deals
• Solid negotiation skills
• Ability to build and maintain strong, satisfied customer relationships
• Independent self starter that enjoys the freedom and responsibility of being a key player in a small, growing private company.
• Inquisitive with the ability to quickly understand new software and functionality
• Responsive to customer needs (timely email/phone responses, etc.)
• Professionally tenacious and persistent with a commitment to follow through
• Energetic with a positive and confident attitude
• Commitment to honesty/integrity

Salary: Base Salary plus Commission and benefits

To Apply:

Email your Resume/Cover Letter with the following guidelines

• Subject Line: APPLICANT - Software Sales Engineer
• Include a cover letter/note (as the body of the email) articulating why you feel you would be a good fit for this position. 
• Include the resume as an MS Word or PDF attachment 
• The email address is hr@novosolutions.com

Novo Solutions Inc. is an equal opportunity employer.