If pricy enterprise help desk solutions with expensive support fees have you hot under the collar – real ‘help’ is on the way!  The Novo Help Desk is an affordable solution for companies that are transitioning from paper based or inadequate tracking solutions, as well as those who are using enterprise level support solutions with outrageous annual support fees.

It is not unusual for our sales team to get calls from folks who simply need a better tracking solution than what they are presently using.  For many we are a very good fit, since our modular nature can be scaled to fit organizations large and small.   However in today’s economic climate when budgets are scrutinized to save every dollar, we get calls from folks who already have very high end, enterprise solutions that either are not meeting their needs, or are simply too costly to maintain.  Over time these high annual support fees can really add up, resulting in hundreds of thousands of dollars.

The entire Novo team, not to mention our prospects, are thrilled when we can show them a similar software solution that not only costs less up front, but also has lower support yearly maintenance fees.   For some using really high end (and very complicated) support solutions, we can deliver a replacement solution for less than they are paying for their annual support to maintain what they are currently using.

So if you already have an enterprise help desk software solution and are looking to reduce costs, consider trading in that ’high maintainance’ application for something more economical that will ‘cool down’ the budget.

Please contact us for more information on our Help Desk Software and other support solutions.  Free demos and 30 day trials are available.

http://www.novosolutions.com