Author Archives: Clark Tanner
Product Roadmaps…helpful or not ?
In today’s world of rapidly changing technology, there seems to be lots of conflicting ideas surrounding software product roadmaps. Some industry experts are of the opinion that charting a course for your application and sharing it with your customers is … Continue reading
Customer Service Software
Getting the MOST out of your software. We all love the happy day when we get a new ‘toy’. Be it a new cell phone, computer, pda, or software application, it is fun to explore all of the cool ‘bells … Continue reading
Doing more with less – how Novo Solutions Knowledge Base software can help mitigate the loss of Intellectual Capital
I read an interesting article about organizations struggling with the current economy and the impact it is having on their workforce. We see it happening all around us. Experienced workers who carry the highest cost burden are shed to stabilize … Continue reading